BMO Financial Group Assistant Private Banker in Madison, Wisconsin
Service Private Banking client relationships and provide business development / technical support to Private Banker(s). Consistently deliver a premier client experience through proactive identification of needs, effective service, and highly personalized interaction, while also seeking cross-sell opportunities. The Assistant Private Banker is expected to maintain a solid knowledge of Banking products, services and related processes, procedures and regulations.
50%: Client Servicing
Provide comprehensive day-to-day servicing of client accounts, both in person and telephonically.
Respond to inquiries in a timely and professional manner, demonstrate an understanding of the dynamics of high net worth relationships and required service levels.
Develop rapport and instill confidence with the client in order to develop credibility and earn their trust as a representative of BMO Private Bank.
Confer/consult with Private Bankers to enhance existing relationships and uncover prospective relationships.
On small accounts, act as key client liaison under the direction of the Private Banker(s).
25%: Private Banking Team Support
Provide deposit and loan account support while consistently demonstrating professionalism, technical expertise and efficiency in interactions with both clients and colleagues.
Demonstrate a complete understanding of the Bank’s systems and processes related to deposit accounts and consumer and custom loans, including all requirements for new account openings.
Process and service consumer and custom loans, open new deposit accounts, and troubleshoot / correct client issues.
Establish contacts and rapport within relevant operational support areas.
Participate as an active team member in the achievement of overall team goals, including the development of professional client presentations and proposals.
Assist Private Bankers with general correspondence, appointment setting, and preparation of client presentations.
25%: Risk Management
Demonstrate an ability to review, analyze and question data and proactively monitor and advise Private Banker on any risk situations (i.e. overdrafts, past due payments, collateral/financial exceptions, incomplete account documentation, etc).
Stay current on and follow all policies and procedures.
High School Diploma required – Bachelor’s degree a plus
1 years of applicable experience in the financial industry
Proficiency in Microsoft Office systems and the Internet
Good problem solving and troubleshooting abilities
Excellent listening and interpersonal skills
Strong organization skills & demonstrated ability to manage multiple priorities
Consumer lending experience
For employees who will be working in the U.S. the following applies: This position will act as an originator of consumer loans as defined by the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act) and the Bank will instruct you on how to comply with the requirement to register with the Nationwide Mortgage Licensing System Registry.
We’re here to help
At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmoharriscareers.com .
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities.