Meijer Grocery Team Leader - 801 E. Sunset Drive, Waukesha, WI 53189 in Waukesha, Wisconsin

Currently, Meijer is looking for a Grocery Team Leader. Plans, directs and supervises team members in the day to day operations in the Grocery department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise.

Key responsibilities include:

  • Responsible for staffing selection and hiring to achieve staffing needs

  • Coordinates, creates, and builds daily work assignments for the Stocking team

  • Promotes succession planning by providing career paths, identifying development needs for the team member, and being involved with and accountable for promotion decisions

  • Documents and applies disciplinary actions and makes recommendations concerning discharge

  • Is responsible for P&L, achieving sales, labor and shrink plans for the department

  • Implements Corporate processes to achieve goals including stock loss/shrink, margin, profit, sales, labor

  • Models exceptional, fast and friendly customer service

  • Reviews Customer Survey and customer feedback from previous day or week

  • Communicates the Meijer Friendly Initiative in all team meetings and conversations

  • Reviews daily ad orders for completeness and accuracy

  • Reviews MSPS/VPL performance from previous day and makes the necessary corrections

  • Walks the Grocery footprint multiple times to ensure that the shelves are full and abundant

  • Ensures the backroom is neat and organized

  • Works with the Pricing and Inventory Team Leader to ensure price change compliance

  • Is responsible for sales floor conditions in all areas of the Grocery

  • Is responsible for food safety compliance in all areas of Grocery

  • Ensures Grocery team is thoroughly trained in all aspects of their jobs and have completed all required training

  • Supervises mid-shift stocking process execution

  • Responsible for Receiving and Central Salvage

  • Promotes a safe work environment

  • Reliable and consistent attendance is required

  • Other daily tasks as required

Qualifications:

  • High school diploma or its equivalent required

  • 2-3 years of related retail experience

  • 1 year of management experience

  • Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful

  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

  • Demonstrated ability to resolve conflict and by addressing root cause issues

  • Demonstrated ability to manage multiple tasks

  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

  • Demonstrated ability to teach suggestive selling

  • Demonstrated ability to lead an organization that practices working safely at all times

  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders

  • Successful completion of all required certifications

  • ServSafe Certification