Patterson Companies, Inc. Biomedical Equipment Field Service Repair Technician (Milwaukee/Fond du Lac/Kenosha/Racine/Oconomowoc) in Milwaukee, Wisconsin


Are you someone who:

  • Enjoys dealing with new challenges every day?

  • Can solve mechanical or technical problems with your skills and abilities?

  • Likes to work independently?

  • Can provide professional-level support and assistance to dental offices?

  • Are comfortable using computers?

  • Has a valid driver’s license and clean driving record?

If that describes you, please apply to our Biomedical Equipment Field Service Repair Technician position with Patterson Companies.

As aBiomedical Equipment Field Service Repair Technician, you will travel locally to dentist offices around the Milwaukee/Racine/Oconomowoc/Fond du Lac area and install, repair and troubleshoot a variety of dental equipment.

Every day is a new challenge with fresh faces and new problems that you will need to solve.

You will have your own repair van and begin each day from your home, travelling to our customers every day to provide solutions to their problems.

We provide continuing training so you will always have the skills to solve the problem at hand.

Who is Patterson Companies?

Patterson Companies is a multi-billion dollar, Fortune 500 Company and is the top provider of everyday essentials, technology, equipment and comprehensive support for dental businesses.

Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

This is a permanent, full-time position with typical hours being Monday through Friday, 8am to 5pm.

What can you expect as a Service Technician I?

As a Service Technician I, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Service Technician I learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center. This position will entail a large amount of field service work driving to and from customer sites throughout the Milwaukee, WI territory and surrounding area.


  • Determining parts, supplies or tools needed to complete field service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment.

  • Managing vehicle inventory and restocking as necessary.

  • Ensuring proper vehicle maintenance guidelines and safe driving habits are followed.

  • Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis.

  • Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time.

  • Other duties as related to the Service Technician I position.


What background and experience is needed as a Service Technician?

  • The ideal Service Technician I candidate will possess a minimum of a High School Diploma or equivalent.Associates degree in a computer related field preferred.

  • 2+ year’s experience in the following areas: computer repair, TCP/IP networking, category five cabling

  • A valid driver’s license and clean driving record is required.

  • Technical training in the bio-medical or electronics field is preferred.

  • Microsoft Certified Systems Engineer (MCSE) certification or MCP preferred.

  • General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is preferred.

  • General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is also beneficial.

  • Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.

What physical capabilities are required?

You must be able to lift up to 100 pounds.

If this sounds like the challenge you are looking for, we invite you to submit your application for the Service Technician opening. for information regarding the hiring process at Patterson!

Job Locations US-WI-Milwaukee | US-WI-Racine

Requisition ID 2017-6169

# of Openings 1

Position Category Installation - Maintenance - Repair

Company Patterson Dental Supply, Inc.

Position Type Regular Full-Time

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.